Speaking of Complexity in Management Theory and Practice
整合自然科学、社会科学和团体分析实践,提出一种强调主体间性、涌现和去中心化能动性的复杂性视角,用于理解组织中的自组织现象,并指导组织咨询实践。
This paper describes a complexity perspective on organizational life by drawing on three distinctive sources. First, we describe the way different natural scientists talk of their work in simulating complex dynamical systems. Second, we listen to the contribution of social scientists in describing the dynamics of human interaction and third, we describe group analytic practice as it illuminates the emotional, prelinguistic processes at work in the group matrix. We argue that together these insights allow us to speak of the nature of self-organization in human systems in a way that emphasizes inter subjectivity, emergence and de-centred agency in contrast to the dominant voice in much management thinking which emphasizes objectivity, control and individual agency. We then relate how the complexity perspective we describe informs our approach to organizational consulting in which we participate in networks of self-organizing everyday conversation whereby the patterned structure of organizational activity is paradoxically both sustained and changed.