Violence‐prevention climate, exposure to violence and aggression, and prevention behavior: A mediation model
研究员工预防工作场所暴力的行为机制,发现组织政策和安全优先通过减少压力、提升动机促进预防行为,而先前受攻击经历则相反。
Summary This study explored mechanisms underlying employees' behaviors targeted at preventing workplace physical violence and verbal aggression. Poor psychological violence‐prevention climate perceptions and previous exposure to violence and aggression represent stressors that were associated with increased strains and reduced motivation. Strains and motivation, in turn, were related to prevention behaviors. We collected data from employee and coworker dyads, and structural equation modeling results supported that clear organizational policies, prompt management responses to assaults, and putting safety as a priority contributed positively to prevention behaviors through reduced strains and increased motivation. On the other hand, prior experiences of being attacked were related to more strains and lower motivation, which were related to lower prevention compliance. Our results inform future interventions for violence prevention. Copyright © 2011 John Wiley & Sons, Ltd.