Boundary Spanners' Identification, Intergroup Contact, and Effective Intergroup Relations
研究了医疗组织中边界跨越者的工作群体认同与有效群体间关系的关系,发现组织认同起调节作用,支持双认同模型。
We examined the relationship between group boundary spanners' work group identification and effective (i. E., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners' levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup contact and identified highly with their organization, group identification was most strongly related to effective intergroup relations.