Differential Effects of Survey-Guided Feedback
对军事组织成员进行组织发展调查，主管群体收到反馈，一年后跟踪调查发现工作群体对管理监督、主管沟通和工作氛围的感知发生了符合预期的差异化变化。
An organizational development (OD) survey was administered to members of a military organization, supervisory groups received feedback, and a follow-up survey was conducted one year later. We hypothesized that initial levels would predict which supervisors would use the feedback, and that use of the feedback would lead to subsequent improvements. Results indicated that workgroup (N = 142) perceptions of management-supervision, supervisory communications, and work-unit climate changed significantly, but differentially, consistent with our hypotheses. Results are discussed in terms of previous meta-analytic reviews of OD interventions and practice in organizations.