Upward Communication in Industry: An Experiment
通过实验室实验,检验了工作情境、对上级的信任和个人抱负三个因素如何影响产业组织中上行沟通的传递与扭曲,发现这些因素对信息扭曲有显著影响,但对信息传递无显著影响。
Upward communication in industry means sending information up the chain of command. This laboratory experiment tested three factors thought to affect the passing and distorting of upward-bound communications in two industrial organizations. Independent variables were job situation (problem or routine), trust in the immediate superior, and personal ambition. Multiple regression analysis produced statistical significance regarding distortion but not transmission of written messages.