Team-Member Exchange Under Team and Traditional Management
研究了103名制造业工人中工作团队与其成员之间的交换关系质量,发现自我管理团队的成员在交换质量、凝聚力、同事满意度和工作满意度上均高于传统团队,且团队交换质量的提升与部门生产效率增长相关。
The quality of exchange relationships between work teams and their members was assessed for 103 manufacturing workers. Higher levels of team-member exchange quality, as well as of cohesiveness, satisfaction with coworkers, and general job satisfaction were reported by members of teams expected to be self-managing in contrast to teams expected to function as traditional work groups. Gains in departmental production efficiency were also found to be related to the work unit's average change in team-member exchange over time.