Usefulness of Group Feedback Analysis as a Research Method: Its Application to a Questionnaire Study
描述了群体反馈分析（GFA）这一实地研究方法在两家英国公司的应用，通过两阶段问卷调查和录音分析，阐述了GFA在结果验证、数据深度理解和促进相互学习三方面的功能。
This paper describes the use of a field research method called group feedback analysis (GFA) applied in two British companies. The study used two phases of questionnaire administration separated by over 12 months. Three majorfunctions of GFA are elaborated and analyzed with examples based, in part, on tape-recorded sessions: (1) validation of the results; (2) producing a deeper understanding of the data; and (3) providing an opportunity for mutual learning.