团队绩效中的时间因素:成员熟悉度、节律同步与任务不连续性对速度和质量的影响

TIME MATTERS IN TEAM PERFORMANCE: EFFECTS OF MEMBER FAMILIARITY, ENTRAINMENT, AND TASK DISCONTINUITY ON SPEED AND QUALITY

PERSONNEL PSYCHOLOGY · 2003
被引 385
人大 AABS 4*

中文导读

研究比较了熟悉团队、持续合作团队和一次性团队在速度和绩效质量上的差异,发现持续团队能逐渐达到熟悉团队的速度水平,且质量更高;节律同步效应受任务不连续性影响,但重复任务中的节律同步可被保留。

Abstract

We compared the speed and quality of performance for familiar , initially unfamiliar but continuing , and one‐shot (single session) teams. We also proposed and observed entrainment effects for task time limits. Over the course of weekly sessions with changing tasks, continuing teams reached speed levels of the initially familiar teams, but the one‐shot teams were consistently slower. Continuing teams also tended to have higher‐quality output than the one‐shot teams. There were no differences in how quickly each type of group entrained to time limits on the tasks. Entrainment was not robust to task discontinuity (Task A, then B). However, entrainment on repeated trials of a task persisted even when a different type of task “interrupted” those repeated trials (Task A, then B, then A again). Results compel a richer incorporation of time as a medium for complex task sequences, and time‐based constructs as a feature of team membership in the study of group effectiveness.

团队绩效时间因素节律同步任务不连续性组织行为学