How Does Knowledge Sharing Among Advisors From Different Disciplines Affect the Quality of the Services Provided to the Family Business Client? An Investigation From the Family Business Advisor’s Perspective
从家族企业顾问的视角，通过定性研究发现，外部顾问之间的知识共享通过提高问题识别准确性、系统性分析、综合解决方案和解决方案可信度四个机制来提升服务质量。
This study examined how, from the family business advisor’s perspective, knowledge sharing among external individual advisors can affect the quality of services provided to the family business client. Using qualitative research methods, we found that knowledge sharing improved the quality of advising services through four mechanisms: (a) by improving the accuracy of issue identification, (b) by achieving a systematic analysis of the issue, (c) by arriving at an integrated total solution, and (d) by increasing the credibility of the provided solution. This study has important implications for literature in the field of family business advising, as it explains the underlying mechanisms through which knowledge sharing among individual external advisors enhances the quality of advising services.