GuanxiRevisited: An Exploratory Study of Familiar Ties in a Chinese Workplace
研究中国职场中是否存在一种称为“熟悉关系”的关系类型,发现其信任水平与友谊关系相当,高于熟人关系,并探讨了陌生人如何通过发展信任转化为熟悉关系以促进复杂交易。
Do Chinese people restrict their complex transactions to a trusted inner circle composed of strong ties? Hwang's (1988) study points out that Chinese people often convert unfamiliar ties into familiar ties when the latter become trustworthy people. This conversion is instrumental in ensuring the fulfilment of promises in complex transactions because it contains an element of emotional attachment or moral obligation. This paper employs network data in a Chinese workplace to demonstrate the following points: first, there is indeed a type of guanxi in the Chinese workplace that can be described as ‘familiar ties’. Second, familiar ties contain as much trust as friendship ties and more than acquaintance ties. A Chinese person may search for his or her possible partners among strangers, then develop trust within this guanxi and gradually transform the relationship into familiar ties. It is through these ties that interpersonal trust can grow and enable complex transactions.