The Legal Environment as a Nonissue for TQM Organizational Transformations
回应一篇1995年的文章，反驳其认为法律环境不利于全面质量管理（TQM）的观点，主张组织对变革的抵制才是TQM被拒绝的主因。
The article presents a response to an earlier article published in a 1995 issue of “Academy of Management Review” by Yitzak Fried. The author takes issue with Fried's claim that the legal environment is not conducive to total quality management (TQM), and feels that Fried does not make a convincing argument. Rather than lay the resistance to TQM adoption at the door of the legal environment, the author argues that TQM or systems-based approaches are usually rejected because organizations are resistant to change.