Expatriate performance management: The case of Nokia Telecommunications
通过对诺基亚电信的案例研究，发现不同类型外派员工在不同情境下的绩效管理方式应有所不同，建议企业开发差异化的绩效管理工具。
Today's world-class companies such as Nokia employ effective employee performance management (PM) practices. They have realized that seeking sustaining competitive advantage from the effective management of human resources is of utmost importance. Until today, however, there has existed little understanding about how these companies manage the performance of their critical personnel group, the expatriate employees. A key finding of the case study of Nokia Telecommunications is that the performance of different types of expatriates in varying situations is, and should be, managed dissimilarly. Reflecting this finding, it is suggested that companies should develop alternative PM tools. © 2000 John Wiley & Sons, Inc.