Organizational Stories in a Family-Owned Business
通过分析一家家族零售企业中收集的565个组织故事，揭示了家族与非家族员工如何体验家族企业系统，以及故事如何构建并维持家族对企业的日常影响。
This article explores the relationship of the family and business systems in a family-owned retail business. A group of 565 organizational stories collected in in-depth fieldwork is analyzed to reveal how family and nonfamily employees experience membership in a family business system. The argument is made that the stories reflect, in the events they describe and in the interpretations they offer, the day-to-day processes by which relations between the family and business systems are created and sustained. At Esteys, organizational stories help to construct a system dynamic that reinforces the family's influence over the business.