超越社会化

Transcending Socialization

ADMINISTRATIVE SCIENCE QUARTERLY · 2011
被引 285
人大 A+FT50UTD24ABS 4*

中文导读

基于九年的民族志研究,揭示两家投资银行通过身体控制导致员工过度工作,进而引发身体崩溃、绩效下降,最终促使部分员工超越社会化、提升伦理与创造力。

Abstract

A nine-year ethnography is used to show how two investment banks’ controls, including socialization, targeted bankers’ bodies, how the bankers’ relations to their bodies evolved, and what the organizational consequences were. The banks’ espoused and therefore visible values emphasized autonomy and work-life balance; their less visible embodied controls caused habitual overwork that bankers experienced as self-chosen. This paradoxical control caused conflict between bankers and their bodies, which bankers treated as unproblematic objects. The conflict generated dialectic change that cognitive control theories overlook because they neglect the body. Cognitive control theories predict outcomes only in bankers’ first three years, when the banks benefited from bankers’ hard work. Starting in year four, body breakdowns thwarted organizational control. Despite bankers’ increased attempts to control their bodies, performance declined. Starting in year six, intensified breakdowns forced some bankers to treat their bodies as knowledgeable subjects. Because the body cannot be socialized completely, it helped numerous bankers transcend the banks’ socialization and modify their behaviors. Surprisingly, the banks benefited from this loss of control because the bankers’ ethics, judgment, and creativity increased.

组织行为学社会学管理学心理学