CITIZENSHIP BEHAVIOR AND SOCIAL EXCHANGE.
研究提出并检验了一个社会交换模型，认为员工对主管的信任在主管决策的程序公平与员工公民行为之间起中介作用，基于475名医院员工及其主管的数据支持了该模型。
This article develops and empirically examines a social exchange model of organizational citizenship behavior. An employee's trust in a supervisor is proposed to mediate the relationship between procedural fairness in the supervisor's decision making and employee citizenship. Data from 475 hospital employees and their supervisors were consistent with our model. We discuss future research directions.