我们都在一起……除了你:工作量、绩效反馈和种族距离对团队帮助行为的影响

We're all in this together...except for you: The effects of workload, performance feedback, and racial distance on helping behavior in teams

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2012
被引 14
人大 AABS 4

中文导读

基于社会分类理论和行动者-观察者假设,通过实验室实验研究团队中工作量、绩效反馈和种族距离如何影响成员获得的帮助,发现种族距离远的负面反馈者即使承担了过多工作量,也获得更少帮助。

Abstract

Summary We draw from social categorization theory and the actor–observer hypothesis to extend previous research regarding receiving high levels of help from team members. Specifically, we explore how a team member's performance feedback on how they handled a disproportionately heavy share of the team's workload and how their racial distance from the rest of their teammates affect the amount of helping that person receives from their teammates. Results from a laboratory study in which 79 teams worked on a computerized, decision‐making task demonstrated a three‐way interaction between workload, performance feedback, and the racial distance between the feedback recipient and the rest of their teammates. Racially distant negative feedback recipients who had a disproportionately heavy share of their team's workload received less help from teammates than their racially similar counterparts. Copyright © 2012 John Wiley & Sons, Ltd.

组织行为学团队管理社会心理学种族多样性