PERSONNEL DEPARTMENT ACTIVITIES: CONSTITUENCY PERSPECTIVES AND PREFERENCES
研究采用多利益相关者框架分析人事部门活动，发现不同利益相关者对人事部门活动的偏好存在显著差异，且组织背景对此有轻微影响。
The multiple constituency approach is proposed as a meaningful framework for analyzing the activities of the personnel department. A basic hypothesis on the differences in constituency preferences was empirically tested in 150 organizational units of three large organizations. Four constituencies were found to desire significantly different activities from the department. Minor contextual effects on the pattern of differences were also observed across the three organizations. Future research agendas and implications for practice based on the multiple constituency approach are discussed.