The fantasy of inevitability in organizations
探讨组织认为自身不可或缺的幻想,将其与不确定性对比,指出这种幻想源于自恋困扰,并影响组织变革的可能性。
This article explores the fantasy that an organization must exist, that the world outside cannot go on in its absence, and that the organization is somehow woven into the fabric of society so as to make it inevitable. Inevitability is part of a grandiose fantasy expressed in the idea that, however many competitors the organization may face, it remains the one true organization, while the others must be judged false claimants. Operation of the fantasy suggests, therefore, the presence of a narcissistic disturbance in the organization. Inevitability is contrasted with indeterminacy, which expresses the organization's capacity to suspend assumptions and preformed knowledge about itself and its world. The article considers indeterminacy an emotional capacity and inevitability the result of the inability of the organization to have access to that capacity. The distinction between inevitability and indeterminacy is seen to have important implications for the possibility and nature of organizational change.