Superior-Subordinate Relationships: A Multiple Levels of Analysis Approach
研究通过多层次分析检验上下级关系的不同视角，发现零售业中关系因人而异，保险业中则存在个体差异，对领导力研究有启示。
Numerous explanations for understanding the nature of superior-subordinate relationships are available in the leadership literature. Although these arguments differ, a common feature is that each view is based implicitly on particular levels of analysis. The purpose of the current study was to conceptualize and test alternative perspectives of superior-subordinate relationships by explicitly incorporating multiple levels of analysis in hypothesis generation and testing. Data from matched reports of superiors and subordinates were analyzed using Within and Between Analysis (WABA). Results from a sample of retail sales associates and their supervisors indicated that on the dimensions of attention, job latitude, satisfaction with performance, and job congruence, superior-subordinate relationships differed from one interpersonal relationship to another. In a sample of insurance agents and their managers, however, findings indicated that there were individual differences on these dimensions for superiors and subordinates. Implications of these different views of superior-subordinate relationships for future leadership research are discussed.