预期性工作:跨知识边界表征需求如何塑造内部工作实践

Anticipatory Work: How the Need to Represent Knowledge Across Boundaries Shapes Work Practices Within Them

ORGANIZATION SCIENCE · 2015
被引 74
人大 AFT50UTD24ABS 4*

中文导读

研究通过四个天气研究团队的民族志数据,发现科学家为向合作方展示模型输出而进行的预期性工作,会反过来塑造他们日常建模的实践方式。

Abstract

Representations, such as graphs and images, have been shown to help facilitate communication and coordination across knowledge boundaries. Many studies examine representations’ effects during and after interaction, characterizing them as tools that help communicate local understandings with individuals who have differing knowledge. This study explores whether the anticipation of building representations to communicate across knowledge boundaries significantly shapes a community’s work. To explore this question, the study develops a theoretical framework that extends the concept of performativity and then presents ethnographic data from four weather research teams collaborating with different organizations to develop tailored forecasting technologies. Analysis reveals that researchers’ need to represent weather model outputs to their partners shaped the practices they used to produce those models. By uncovering the presence and influence of “anticipatory work,” the findings paint representations not as passive communicators of established knowledge but as catalysts that shape the form of routine work.

知识管理组织行为数据科学人机交互民族志研究