The Psychic Cost of Doing Wrong
研究揭示企业社会化过程中鼓励员工违背自身是非观会引发伦理冲突,进而导致情绪耗竭和职业成就感降低,对371名初级律师的调查支持了这一机制。
Many employees feel ethically conflicted at work, but research has yet to identify the specific mechanisms that give rise to this sense of ethical conflict. The authors propose that ethical conflicts occur when companies encourage employees to behave counter to their own sense of right and wrong during the process of organizational socialization. Employees who are subject to these pressures experience psychological distress. The authors’ study of 371 early career lawyers found that divestiture socialization was positively related to ethical conflict and that ethical conflict was related to higher emotional exhaustion and lower career fulfillment. Ethical conflict partially mediated the relationship between divestiture socialization and emotional exhaustion. Narrative comments provided by respondents reinforced the relationship between divestiture socialization and ethical conflict.