Towards a critical theory of value creation in cross-sector partnerships
从受益人视角重新审视跨部门伙伴关系中的价值创造,提出受益人声音这一概念,并区分了三种角色:接收声音、制造声音和夺取声音。
This article develops a critical theory of value creation in cross-sector partnerships by recasting value creation from the standpoint of the beneficiary. We first explain how distinct combinations of principles, relations and relational processes set largely non-overlapping foundations for conceptualizing the role of the beneficiary in value creation within Marxist, pragmatist and Frankfurt schools of thought. We introduce the construct of beneficiary voice to delineate and illustrate three distinct roles that beneficiaries may play in value creation in cross-sector partnerships: voice-receiving, voice-making and voice-taking. We then focus on the generative tensions to bridge value creation arguments across these three critical theories and thus contribute an overtly socialized and explicitly relational foundation of value creation in cross-sector partnerships.