对领地侵犯的反应

Reactions to Territorial Infringement

ORGANIZATION SCIENCE · 2010
被引 111
人大 AFT50UTD24ABS 4*

中文导读

研究员工在工作场所感知到领地侵犯后如何产生愤怒并采取防御性反应,基于125名员工的调查数据,发现领地侵犯会引发多种防御行为。

Abstract

Territoriality represents a new area of research in organizations. In this study, we empirically examined how territorial infringement leads to anger and reactionary defenses. Using a cognitive appraisal theory of anger, we posited that a perceived infringement evokes anger that, in turn, fuels reactionary defenses. We tested our hypotheses by using data collected in an open-ended survey of 125 employees. They provided us with critical incidents of perceived infringement at work, which we then coded into quantitative measures. We found that employees are territorial over a wide variety of things at work, and they react in many ways when they perceive infringement of these territories. We discuss these findings and suggest several directions for future research in this emerging area.

组织行为学社会心理学工作场所冲突情绪管理