问题解决与幸福感

Problem Solving and Well-Being

JOURNAL OF MANAGEMENT · 2012
被引 45
人大 AFT50ABS 4*

中文导读

研究将社会支持和任务控制操作化为两种问题解决策略,基于191人的经验取样数据,发现讨论问题能减少负面情绪,而改变工作活动仅在较高水平时降低负面情绪、疲劳和认知失败。

Abstract

Enacting social support and job control can enable effective problem solving and protect well-being. The authors operationalized social support used for problem solving as “discussing problems with others to solve problems” (DIS-SP) and job control used to solve problems as “changing aspects of work activities to solve problems” (CHA-SP). Analyses of experience sampling data (N = 191) revealed that DIS-SP was inversely associated with subsequent negative affect and that there were curvilinear relationships between CHA-SP and subsequent levels of negative affect, fatigue, and cognitive failure, such that only high levels of CHA-SP were associated with lower levels of negative affect, fatigue, and cognitive failure. Fatigue was inversely associated with subsequent levels of DIS-SP and CHA-SP. Contrary to expectations, there was a positive association between cognitive failure and subsequent CHA-SP.

社会支持工作控制情绪经验取样法组织心理学