Multitask Learning and the Reorganization of Work: From Tayloristic to Holistic Organization
分析企业工作从泰勒制专业化分工向整体性组织（岗位轮换、任务整合）转变的四个驱动力：技术进步、信息技术、工人偏好变化和人力资本提升，并解释近期工资差距扩大现象。
The article analyzes an important aspect of the contemporary reorganization of work within firms: the shift from "Tayloristic" organization (characterized by specialization by tasks) to "holistic" organization (featuring job rotation, integration of tasks, and learning across tasks). We examine four driving forces behind this restructuring process: advances in production technologies promoting technological task complementarities, advances in information technologies promoting informational task complementarities, changes in worker preferences in favor of versatile work, and advances in human capital that make workers more versatile. Our analysis also helps explain the recent widening of wage differentials and disparities in job opportunities within narrowly defined groups. Copyright 2000 by University of Chicago Press.