Strategizing Throughout the Organization: Managing Role Conflict in Strategic Renewal
解释战略更新过程中，不同层级管理者因认知分歧产生角色冲突的原因和情境，并探讨如何通过组织控制来缓解这种冲突。
Strategic renewal consists of three subprocesses (competence definition, deployment, and modification). Within each subprocess, the roles of top-, middle- and operating-level managers differ in their time horizon, information requirements, and core values. Dissensus in managers' perceptions about the need for change creates strategic role conflicts within individual managers and between managerial roles. In this article we explain when and where strategic role conflict occurs and how organizational controls may be used to alleviate it.