Making Space: Valuing Our Talk in Organizations
认为组织成员之间的对话是一种被低估的资源，通过两个案例说明其价值，并探讨如何通过重新呈现对话来挖掘词语间的空间，从而促进更深层次的组织认知。
ABSTRACT This paper argues for a re‐consideration of the value of process, here represented by the talk of organizational actors. It argues that the talk between organizational actors is an under‐valued organization resource that presently in most organizations is allowed to slip way into obscurity because of its evanescent qualities. It argues this represents an unacceptable loss of a vital layer of organizational knowing, and illustrates this through the utilization of two contrasting case incidents. Accordingly, the paper discusses the potential of re‐presenting talk as a means to prise open the space‐between‐words, and despite the limitations of contextual relevance, suggests these reflexive opportunities will develop deeper, richer and more novel interpretations of knowing.