Rater Reactions to Forced Distribution Rating Systems
通过两个实验研究了评价者对强制分布评级系统的反应,发现用于行政目的和员工绩效差异小时,评价者认为该系统更难、更不公平,且比传统评级量表更不受欢迎,影响其反馈信心和自我效能。
Two experiments examined raters' reactions to a forced distribution rating system (FDRS), which, despite its popularity in organizations, has been largely ignored in the empirical research literature. Greater difficulty and less fairness were reported by raters when the FDRS was used for administrative purposes and when there was reduced variability in ratee performance. In addition, the FDRS was found to be more difficult and less fair than a more traditional rating scale format. Finally, difficulty and fairness reactions had significant implications for raters' confidence in their ability to provide feedback to the ratees and their self-efficacy for using the system going forward.