Managing from the Inside Out: Drawing on ‘Receptivity’ to Explain Variation in Strategy Implementation
研究利用“接受度”概念解释英国地方政府外包战略实施差异，识别出意识形态愿景、领导变革、制度政治和实施能力四个因素，对公共管理者理解组织变革有参考价值。
With the rise of ‘New Public Management’ (NPM), government policy has encouraged public‐sector organizations to downsize and outsource their services. There is, however, local variation in the use of outsourcing – this is ‘managing from the inside out’. This paper draws on the notion of receptivity for organizational change to explain variation in strategy implementation. Four receptivity factors are identified which seem to explain the success of two contrasting English local government outsourcing strategies: ideological vision, leading change, institutional politics and implementation capacity. The organization level of change is interconnected with two other levels of change (the public service and environment levels) to illustrate the dynamic nature of change.