组织中的建设性越轨行为

Constructive Deviance in Organizations

JOURNAL OF MANAGEMENT · 2013
被引 282
人大 AFT50ABS 4*

中文导读

梳理了建设性越轨行为的概念,将其定义为偏离群体规范但有益于群体且符合超规范的行为,并基于内在动机、责任感和心理授权三种机制整合了前因研究,为管理者理解员工如何通过非传统方式做出贡献提供参考。

Abstract

A growing literature explores the notion of constructive deviance conceptualized as behaviors that depart from the norms of the reference group such that they benefit the reference group and conform to hypernorms. We argue that constructive deviance is an umbrella term that encompasses several different behaviors, including taking charge, creative performance, expressing voice, whistle-blowing, extra-role behaviors, prosocial behaviors, prosocial rule breaking, counter-role behaviors, and issue selling. Using the three common mechanisms underlying constructive deviance to organize our review (intrinsic motivation, felt obligation, and psychological empowerment), we provide an emergent model that integrates extant empirical work on the antecedents of constructive deviance. We conclude by discussing issues for future research, such as examining obstacles, outcomes, and unexplored mechanism dynamics associated with constructive deviance.

组织行为学员工行为越轨行为积极组织行为