任务导向群体中的不公平感、满意度与冲突

Perceptions of Inequity, Satisfaction, and Conflict in Task-Oriented Groups

HUMAN RELATIONS · 1986
被引 248 · 同刊同年前 3%
人大 AFT50ABS 4

中文导读

研究了375名参与群体任务的个体,发现不公平感与人员冲突相关,且多采用回避策略;任务冲突则多用整合策略,满意度与整合策略正相关。

Abstract

The study reported here was descriptive in nature and looked at 375 subjects involved in a group task. The research focus was on individual satisfaction, type, and amount of conflict, its resolution, perceived inequity, and quality of outcome. The results indicated that greater inequity was associated with people conflicts, which in turn were managed primarily with avoidance tactics. Task conflicts were managed mainly with integrative styles. Greater satisfaction was associated with integrative tactics. Perceptions of inequity were more associated with conflicts centering around people than with task and less inequity resulted from conflicts managed integratively. Inequity was negatively related to satisfaction, positively related to conflict, and not found to be related to outcome quality.

组织行为学社会心理学冲突管理群体决策