Perceptions of and reactions to workplace bullying: A social exchange perspective
从社会交换理论出发，探讨职场欺凌中的公正感、心理契约违背和组织支持感知，解释欺凌如何被感知、体验并导致负面结果，对研究者和实践者均有启发。
The aim of this article is to introduce a social exchange perspective to the study of workplace bullying. Much of the existing research on bullying has had a strong empirical focus, leaving the concept relatively under-theoretized. By applying the social exchange theory based concepts of justice, psychological contract breach, and perceived organizational support, we aim to shed light on a number of aspects of bullying that to date have remained poorly understood. First, drawing on the concepts of justice and contract breach, we highlight the perceptual and subjective element in workplace bullying. Second, the concepts of justice and contract breach allow us to provide insights into how bullying is experienced and the mechanisms through which bullying leads to negative outcomes for both targets and bystanders. Third, the concept of perceived organizational support highlights the importance of appropriate and timely responses to workplace bullying. Finally, we discuss implications for both research and practice.