IT competency and firm performance: is organizational learning a missing link?
研究基于271家制造企业数据，发现组织学习在IT能力影响企业绩效的过程中起关键中介作用，解释了为何IT投资效果因企业而异。
Abstract Many companies have developed strategies that include investing heavily in information technology (IT) in order to enhance their performance. Yet, this investment pays off for some companies but not others. This study proposes that organization learning plays a significant role in determining the outcomes of IT. Drawing from resource theory and IT literature, the authors develop the concept of IT competency. Using structural equations modeling with data collected from managers in 271 manufacturing firms, they show that organizational learning plays a significant role in mediating the effects of IT competency on firm performance. Copyright © 2003 John Wiley & Sons, Ltd.