声誉、质量可观察性与质量保证体系的选择

REPUTATION, QUALITY OBSERVABILITY, AND THE CHOICE OF QUALITY ASSURANCE SYSTEMS

American Journal of Agricultural Economics · 2004
被引 3
人大 AABS 3

中文导读

构建重复购买模型,分析在质量信息不完全对称的环境下,企业如何选择不同严格程度的质量保证体系,并考察声誉、市场吸引力及未来价值等因素的作用。

Abstract

Participants in a supply chain of agricultural value-added products face significant challenges. Many of the costly distinctive traits desired by consumers are difficult (if not impossible) to observe even after consumption. A complicating factor, addressed here, is that in some circumstances delivered quality can only be imperfectly learned and/or affected stochastically by producers. Hence, both symmetric and asymmetric informational imperfections may be present. In order for markets for these classes of goods to arise, firms touting the quality of the product need to be trusted. A repeated-purchases model is developed to explore the fundamental economic factors that lie behind the choice of different quality assurance systems and their associated degrees of stringency by firms. Differences in the quality discoverability of a sought-after attribute, attractiveness of a market, and the value placed in the future are among the factors contributing to the implementation of widely diverse systems across participants in different markets. Close attention is paid to the role of reputations in providing the incentives for firms to deliver high-quality goods in an environment of symmetrically imperfect information.

质量可观测性质量保证体系声誉机制重复购买模型