JUSTICE AS A MEDIATOR OF THE RELATIONSHIP BETWEEN METHODS OF MONITORING AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR.
研究领导监控方法如何通过员工对工作场所公正的感知影响其组织公民行为，发现观察式监控既有直接负面作用，也通过提升公正感知产生间接正面影响。
This study examined relationships among three methods of leader monitoring, employee perceptions of workplace justice, and employee citizenship behavior. We hypothesized that monitoring would negatively affect citizenship because close control may keep employees from performing duties seen as extra and perhaps not leading to rewards. However, we also hypothesized that monitoring's focus on gathering unbiased information would positively influence employees' perceptions of fairness, which have been found to predict citizenship behavior. Results of structural equations modeling used to test direct and indirect relationships among the variables indicated that the monitoring method of observation negatively influenced citizenship but also had a positive influence through its effect on perceptions of fairness.