Choosing the Right Change Path
提出八种变革路径，其中七种通过减少组织内部阻力来推动变革，并介绍一种名为“变革场”的图形工具帮助管理者选择最合适的路径。
There are eight different change paths, or ways in which managers can intervene to effect change. Of these eight paths, seven have to do with reducing the forces of resistance inside the organization. Managers can choose the most appropriate path by answering a series of questions about the forces of change and resistance. A simple graphical tool called a change arena can be used to diagram these change paths.