Emotional intelligence, its measurement and implications for the workplace
批判性回顾了情商测量的方法论和稳健性，探讨了情商与情绪劳动等理论视角的联系，对关注情商在职场应用的学者和实践者具有参考价值。
The concept of emotional intelligence (EI) has attracted a huge amount of interest from both academics and practitioners and has become linked to a whole range of outcomes, including career success, life satisfaction and health. Yet the concept itself and the way in which it is measured continue to fuel considerable debate. This paper takes a critical review of the methodologies and robustness of the validation and application studies that have used EI measures. In addition, the links between EI and other related theoretical perspectives such as emotional labour are considered.