Creating and Transferring Knowledge for Productivity Improvement in Factories
研究企业能否通过科学实验（正式学习）加速学习曲线，发现设立专门生产线创造技术知识能大幅提升生产率，但复制到其他产线效果不佳，管理层支持与知识多样性是关键因素。
Can a firm accelerate its learning curve if knowledge about the production function is incomplete? This article identifies a production line specifically set up to create technological knowledge about its production function through scientific experimentation (formal learning) as opposed to learning by doing. The organizational structure of this line was very successful in creating technological knowledge. Formal learning resulted in huge productivity improvements. Replication of this organizational structure on three production lines in other plants within the same firm fell short of expectations. Formal learning did not result in similar productivity improvements. Our research suggests two factors that may facilitate creation and transfer of technological knowledge: management buy-in and knowledge diversity to solve interdepartmental problems.