Organization Culture as a Complex System: Balance and Information in Models of Influence and Selection
将社会心理学中的平衡与信息原则融入影响与选择模型,定义组织文化的复杂系统,通过动态系统工具和模拟展示系统如何产生多种均衡并应对外部影响。
We define the complex system underlying organizational culture by incorporating the social-psychological principles of balance and information (B-I) into models of influence (changes in attitudes as a function of interaction) and selection (changes in interaction). We identify information based influence as a potential anchor for actors' sentiments so that they are not overwhelmed by normative influence. In the model of selection, we identify the pursuit of information as an important counterbalance to the effect of homophily (interacting with others like oneself). Using the tools of dynamic systems we show how our models generate the full range of equilibria of complex systems. Through simulations we also explore how our system responds to exogenous effects.