被动‘露面时间’如何影响对员工的看法:自发性特质推断的证据

How passive ‘face time’ affects perceptions of employees: Evidence of spontaneous trait inference

HUMAN RELATIONS · 2010
被引 108
人大 AFT50ABS 4

中文导读

研究通过定性访谈和实验发现,员工在正常工作时间或非工作时间被被动观察(露面时间)会导致观察者自发地推断其特质(如可靠或投入),影响绩效评价。

Abstract

We examine how passive ‘face time’ (i.e. the amount of time one is passively observed, without interaction) affects how one is perceived at work. Findings from a qualitative study of professional office workers suggest that passive face time exists in two forms: 1) being seen at work during normal business hours — or expected face time, and 2) being seen at work outside of normal business hours — or extracurricular face time. These two forms of passive face time appear to lead observers to make trait inferences (i.e. they lead observers to perceive employees as either ‘dependable’ or ‘committed’, depending on the form of passive face time). Findings from an experimental study confirm our qualitative findings and suggest that trait inferences are made spontaneously (i.e. without intent or knowledge of doing so).We discuss the implications of our findings for theories of person perception and the practice of performance appraisal.

组织行为学社会心理学人力资源管理工作场所感知