做好还是出名:组织声誉的维度、前因与后果的实证研究

Being Good or Being Known: An Empirical Examination of the Dimensions, Antecedents, and Consequences of Organizational Reputation

ACADEMY OF MANAGEMENT JOURNAL · 2005
被引 1567 · 同刊同年前 4%
人大 A+FT50UTD24ABS 4*

中文导读

研究了组织声誉的两个维度(质量感知和知名度)及其对经济结果的不同影响,以美国商学院为样本,发现知名度显著影响价格溢价。

Abstract

We examined the extent to which organizations’ reputations encompass different types of stakeholders’ perceptions, which may have differential effects on economic outcomes. Specifically, we propose that reputation consists of two dimensions: (1) stakeholders’ perceptions of an organization as able to produce quality goods and (2) organizations’ prominence in the minds of stakeholders. We empirically examined the distinct antecedents and consequences of these two dimensions of reputation in the context of U.S. business schools. Results suggest that prominence, which derives from the choices of influential third parties vis-à-vis an organization, contributes significantly to the price premium associated with having a favorable reputation.

组织声誉利益相关者感知商业学校