Being Good or Being Known: An Empirical Examination of the Dimensions, Antecedents, and Consequences of Organizational Reputation
研究了组织声誉的两个维度(质量感知和知名度)及其对经济结果的不同影响,以美国商学院为样本,发现知名度显著影响价格溢价。
We examined the extent to which organizations’ reputations encompass different types of stakeholders’ perceptions, which may have differential effects on economic outcomes. Specifically, we propose that reputation consists of two dimensions: (1) stakeholders’ perceptions of an organization as able to produce quality goods and (2) organizations’ prominence in the minds of stakeholders. We empirically examined the distinct antecedents and consequences of these two dimensions of reputation in the context of U.S. business schools. Results suggest that prominence, which derives from the choices of influential third parties vis-à-vis an organization, contributes significantly to the price premium associated with having a favorable reputation.