建言氛围、主管破坏行为与工作结果

Voice Climate, Supervisor Undermining, and Work Outcomes

JOURNAL OF MANAGEMENT · 2012
被引 248
人大 AFT50ABS 4*

中文导读

基于社会信息加工理论,研究团队层面的建言氛围(成员感知的鼓励建言程度)如何受主管破坏行为影响,并发现建言氛围能预测团队建言行为和绩效,对管理者改善团队沟通有参考价值。

Abstract

This study draws from social information processing theory and the climate literature to examine an antecedent to and the consequences of voice climate, defined as shared group member perceptions of the extent to which they are encouraged to engage in voice behaviors. The authors test their hypotheses using data collected from a sample of 374 full-time employees nested in 54 work groups. Their results indicate that group perceptions of supervisor undermining have a negative effect on group perceptions of voice climate. In addition, voice climate predicts group voice behavior and also has a significant influence on group performance beyond the influence through group voice behavior. These findings provide additional evidence for the predictive validity of the voice climate construct and provide future research opportunities for researchers.

组织行为学人力资源管理社会心理学工作团队