关系实践与管理信任:程序正义视角

Guanxi Practices and Trust in Management: A Procedural Justice Perspective

ORGANIZATION SCIENCE · 2004
被引 438
人大 AFT50UTD24ABS 4*

中文导读

从程序正义视角研究中国组织中基于关系的人力资源管理决策对员工管理信任的影响,发现关系实践会降低信任,且该效应因关系基础不同而异。

Abstract

Taking a procedural justice perspective, we examined the effect of guanxi practices in human resources management (i.e., making human resources management decisions on the basis of personal relationships) on employees' trust in management in Chinese organizations. Two studies were conducted. In the first, a survey study, we found a negative effect of guanxi practices on trust in management, which was mediated by perceived procedural justice. In the second, an experimental study, we found that the negative effect of guanxi practices varied as a function of guanxi bases: favoring a nephew or a hometown fellow lowered trust, but favoring a college schoolmate or a close friend did not. Theoretical and practical implications are discussed.

人力资源管理组织行为学中国管理程序正义