Guanxi Practices and Trust in Management: A Procedural Justice Perspective
从程序正义视角研究中国组织中基于关系的人力资源管理决策对员工管理信任的影响,发现关系实践会降低信任,且该效应因关系基础不同而异。
Taking a procedural justice perspective, we examined the effect of guanxi practices in human resources management (i.e., making human resources management decisions on the basis of personal relationships) on employees' trust in management in Chinese organizations. Two studies were conducted. In the first, a survey study, we found a negative effect of guanxi practices on trust in management, which was mediated by perceived procedural justice. In the second, an experimental study, we found that the negative effect of guanxi practices varied as a function of guanxi bases: favoring a nephew or a hometown fellow lowered trust, but favoring a college schoolmate or a close friend did not. Theoretical and practical implications are discussed.