The `Neo-Bureaucratic' State: Professionals, Managers and Professional Managers in Schools, General Practices and Social Work
探讨了过去二十年公共政策变化如何催生新的治理形式，这些形式虽减少层级却加剧了官僚化，并分析了其对学校、全科诊所和社会工作中的专业人员及管理者的影响。
The major shifts in public policy during the past two decades have led to equally momentous changes in policy provision and its supporting structures. This has been characterized as `post-bureaucracy' or `beyond bureaucracy'. This article argues that while new governance forms have emerged, they do not fit the post-bureaucratic model in that while they may have reduced hierarchy, paradoxically, the changes have increased bureaucratic tendencies. The new governance structures also have implications for public-sector workers, and specifically for managers and professionals. The article explores the impact of the new governance of these groups of public-sector professionals, teachers, and social workers and doctors (general practitioners).