危机中的学习作为“意义之战”:以2011年德国大肠杆菌疫情为例

Learning during crisis as a ‘war for meaning’: The case of the German Escherichia coli outbreak in 2011

MANAGEMENT LEARNING · 2013
被引 27
人大 A-ABS 3

中文导读

研究了2011年德国大肠杆菌疫情爆发期间,公共机构、研究机构和反对派等不同群体如何通过意义建构进行学习,揭示了危机中的学习如何因“意义之战”而受限。

Abstract

Previous research has examined learning from crises. However, comparatively neglected is the analysis of learning during such events. This explorative case study reports findings on how learning took place during the outbreak of Escherichia coli in Germany in 2011, which resulted in 53 fatalities. We identify three broad communities: (a) public agencies, (b) research institutions and hospitals and (c) opposition parties and non-governmental organizations. We discuss their conflicting interests in the face of the unfolding crisis, and we explore how their (re)actions and sensemaking affected the way the outbreak progressed. By conceptualizing the crisis as an epistemic object, we show how transepistemic sensemaking both enabled and constrained learning. The crisis, as an epistemic object, is a contested terrain, and each epistemic group’s commitments influenced the trajectory of their responses, demanding a processual perspective to capture the constantly realigning ways actors interpret and react upon the crisis. This study demonstrates how learning during a crisis may thus be transitory since it is hampered by a ‘war for meaning’. This ‘war’ potentially also prevents significant learning subsequent to a crisis, as institutional and epistemic commitments are quickly reformed and transepistemic engagements are closed.

危机管理组织学习意义建构公共政策社会学