Commitment in Organizations: A Normative View
提出一个工作态度模型，将承诺定义为内化的规范性压力总和，并探讨组织认同、忠诚与责任价值观如何影响承诺，以及招聘、选拔和社会化在其中的作用。
A model of work attitudes, distinguishing between normative and instrumental processes as behavioral determinants, serves as the framework within which commitment is conceptualized. Commitment is defined as the totality of internalized normative pressures to act in a way that meets organizational interests. Organizational identification and generalized values of loyalty and duty are viewed as its immediate determinants. Thus commitment can be influenced by both personal predispositions and organizational interventions. The role of recruitment, selection, and socialization in affecting members' commitment is discussed.