“来吧,加入我们的家庭”:企业组织文化中的纪律与整合

"Come, Join Our Family": Discipline and Integration in Corporate Organizational Culture

HUMAN RELATIONS · 1999
被引 272 · 同刊同年前 7%
人大 AFT50ABS 4

中文导读

批判性分析了1990年代企业推行的“新组织文化”(基于全面质量管理原则)对员工的影响,认为“家庭”和“团队”等文化实践实际上是纪律和控制的工具,而非赋予员工权力。

Abstract

This article critically examines primary processes and effects of the so-called "new organizational culture" that is organized on the principles and practices of Total Quality Management (and its variations) and increasingly practiced in corporate organizations in the 1990s. The paper specifically analyzes the effects of the organizational cultural practices of "family" and "team" on the employee and discusses their role in corporate discipline, integration, and control. Data are drawn from field research conducted in a large multinational corporation and the analyses and interpretive propositions are informed by a critical social psychoanalytic perspective. The paper disputes the conventional view that the practices of the "new culture" and its purported reform of the hierarchical, specialized, conflict-ridden workplaces of traditional industrial organizations "empower" employees and provide "meaningful" relationships in the workplace. It is argued, on the contrary, that these new "designer" cultural practices serve as processes of regulation, discipline, and control of employee subject selves.

组织文化跨国公司员工控制全面质量管理