酒店行业的组织领导力与战略

Organisational leadership and strategy in the hospitality industry.

JOURNAL OF SERVICE RESEARCH · 2002
被引 16
人大 A-ABS 4

中文导读

从微观和宏观角度探讨酒店行业的组织领导力概念,并以印度酒店业为例说明其在发展中国家的应用,对酒店管理者和战略研究者有参考价值。

Abstract

Organisational leadership is considered as a key to success of firms. Although several authors of the likes of Drucker and Lewitt have talked about this concept; by and large, firms within the hospitality industry have yet to put this concept to practice in the global as well as the local market domains. Understanding this concept in terms of how it is put to use is essential for firms’ success, especially for those firms that are still in the process of striving to become industry leaders. This paper delves into the concept of organisational leadership, both from a micro and a macro perspective, while highlighting the steps taken by one such firm in the hospitality industry. The leadership perspective is discussed in the context of the Indian hospitality industry to highlight how the concept can be applied to developing markets.

酒店管理组织领导力企业战略旅游管理