Corporate Social Performance Revisited
重新定义企业社会绩效并重构其模型，从制度、组织和个人三个层面阐述社会责任原则，展示社会响应过程包括环境评估、利益相关者管理和议题管理，并指出未解决的关键研究问题。
This article defines corporate social performance (CSP) and reformulates the CSP model to build a coherent, integrative framework for business and society research. Principles of social responsibility are framed at the institutional, organizational, and individual levels; processes of social responsiveness are shown to be environmental assessment, stakeholder management, and issues management; and outcomes of CSP are posed as social impacts, programs, and policies. Rethinking CSP in this manner points to vital research questions that have not yet been addressed.