Work–life boundary management and the personal digital assistant
研究员工如何将个人数字助理(PDA)作为边界管理工具,通过整合或分割工作与生活来控制边界,对关注工作生活平衡的管理者和研究者有参考价值。
New mobile information and communication technologies are of special interest to researchers seeking to understand the problematic of boundaries between work and personal-life. This study examines how workers used and interpreted the personal digital assistant (PDA) as a boundary management resource. Using a protocol that combined structured, closed-ended questions with open-ended questions, 42 users were interviewed. The data were analyzed to examine individuals' practices in using this technology, the interpretive resources they drew upon, and the ways in which the spirit of the device's design intersected with their practices and interpretations. Results suggest that the spirit of the device is control, and that users interpreted their technological practices as expressions of personal agency, using the PDA to control the work—life boundary through both integration and segmentation of work and personal-life.